Shipping and Returns
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Proof of Warranty Coverage
Customer must provide proof that the product is covered under warranty. This can be confirmed by the product’s serial number or with proof of purchase in the form of an invoice. If required, please include the proof of purchase invoice with your return. Warranty coverage is effective at point of purchase and varies by product line. Specific warranty duration is outlined in the owner’s manual that accompanies each unit.
Please use caution when shipping returns as damages to product resulting from improper packaging will not be accepted. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.